Frequently Asked Questions (FAQ’s) for Storrs Admits

Do I have to attend Orientation?
FIRST-YEAR & TRANSFER STUDENTS:  All first time degree seeking students attending the University of Connecticut are required to attend an Orientation program in order to register for classes.  This is true for students planning on beginning classes in the fall or in the spring.  There is no option to register for classes without attending an Orientation program.  Students who chose not to attend Orientation in the past lost their admission to the university.  The deadline to register for all new student Orientation sessions (First-Year Student, International First-Year Student, Transfer Student & International Transfer Orientation) is June 15, 2020.  After this deadline a list of students who have not registered for an Orientation session will be given to the Admissions office to have their admission to the university cancelled.
STORRS SPRING ADMISSIONS STUDENTS: Students in the Storrs Spring Admissions program are required to attend a January Storrs Spring Admissions Preview program in order to transfer to the Storrs campus in the spring.  Students who choose not to attend a Storrs Spring Admissions Preview program will not transfer to Storrs in the spring.

**Please Contact the Storrs Orientation Office if you are a Storrs Spring Admissions Student who has done either of the following:

  • Lived on the Storrs Campus in Fall 2019
  • Attended a Storrs Campus Preview Program in June or July of 2019
When is Orientation? When will I receive my Orientation invitation?
FALL ADMITS: For students beginning their enrollment in the fall, Orientation is held between mid-May through mid-July. International Orientation for students on an F1 visa is held in late August the week before classes begin. Students who have paid their $300 enrollment deposit will be sent an email invitation starting mid to late April for the May through July Orientation program. This email invitation is sent to the personal email address that the student put on their application to the University. Emails will be sent out on a rolling basis as the enrollment deposits are received. These emails will begin to be sent in Mid-April.

SPRING ADMITS: For students beginning their enrollment in the spring, (January) Orientation is held in late December and early January. Students who have paid their $300 enrollment deposit will be sent an email invitation starting Late November. This email invitation is sent to the personal email address that the student put on their application to the University. Emails will be sent out on a rolling basis as the enrollment deposits are received. These emails will begin to be sent in Mid-November.

In order to support the University’s sustainability efforts, all Orientation invitations and confirmations are electronic and go directly to the student.

When can I sign up for Orientation?
Only students who have paid the $300 enrollment deposit can sign up for Orientation when the Orientation website goes live in Mid-April for fall admits and Mid-November for spring admits.  Students need to receive the email invitation to sign up for Orientation and use the link in the invitation to enter their personal Orientation portal where they can complete the Orientation reservation form and pay for the program.
Students can start signing up for Orientation when they receive their email invitation to sign up. The email invitations are sent to the student’s personal email address that was put on their application to the University.

FALL ADMITS – Invitation emails are sent out starting Mid-April

SPRING ADMITS – Invitation emails are sent out starting Mid-November

Why do I have to pay for Orientation?
The Orientation charge is a general fee that covers the expenses of the entire Orientation program.  For the Firsy-Year Student Two-Day Orientation Program that includes meals, overnight accommodations, residence hall facilities rentals, program materials, staffing, parking, give-a-ways, as well as programmatic and administrative expenses, (EG: technology, campus facility and room rentals, table & chair rentals, etc.).  The Transfer Orientation program is a one day program so the Orientation charge is half that of the two-day Orientation program.  Payment for all Orientation programs is a per-person charge for all participants.

Orientation programs at the University of Connecticut include a program charge because the Orientation office receives no funding from the University or the state for our programs even though we are a department in the Division of Enrollment Planning and Management.  That means the Orientation program is a totally self-supporting operation as many Orientation programs at land-grant, researched based universities are today.  Some universities and colleges include the Orientation charge in their enrollment deposit so all students pay it up front even though they may not be aware of this.  UConn does not follow this practice because not all students who pay the $300 enrollment deposit choose to attend the university, and the enrollment deposit is nonrefundable.  Consequently, by not including the Orientation charge in the enrollment deposit we are collecting the Orientation charge only from students who have decided to enroll at the university.

AUGUST 4-DAY INTERNATIONAL ORIENTATION PROGRAM – The $300 August International Orientation program charge includes all of the above in addition to the residence hall room cost of moving in all international students one week before all other students move onto campus.  International students, both residents and commuters, are also provided with a four day meal plan with three meals per day.

Is the Orientation charge refundable? 
The First-Year Student, Transfer and Parent Orientation charges are NOT refundable, even if you decide to attend another university.  Be very sure that you intend to enroll at UConn before you make and pay for an Orientation session because it is not refundable.  (The Parent Orientation program is only offered during the Mid-May through Mid-July Orientation period.)
What happens if I miss Orientation?
If you do not attend any of the Orientation programs you will not be able to register for classes.  Your name will be given to the UConn Admissions department and your admission to the university will be cancelled.  As stated in many parts of our website, Orientation is mandatory at the University of Connecticut and all of its regional campuses.
Will I meet with an academic advisor during Orientation?
Yes, you will have the opportunity to plan your academic coursework for the upcoming semester with an advisor from your School or College.  At the time of Orientation you will meet with a professional advisor and not necessarily your actual faculty advisor because during the summer and winter break faculty are usually off campus conducting research or doing other scholarly activities.  At Orientation you will meet with a professional advisor in your school or college who is more than qualified to advise you on the classes you need for your first semester at the university.  You can contact your faculty advisor after the semester officially begins when he or she is back on campus.
Why can’t I register for classes right now? The registration system will not let me register for them.
All new students in each of UConn’s schools and colleges have an Orientation Hold placed on their accounts that will not be lifted until they attend Orientation and meet personally with an academic advisor. This hold will be lifted by your academic advisor when you register for classes during Orientation. All first time degree seeking students at UConn Storrs cannot register for classes without attending an Orientation program.  Students who do not attend an Orientation program will not attend the University of Connecticut.
What should I do if I need to reschedule my confirmed Orientation session?
You will need to log back into the reservation system with your NetID and password. You may reschedule your Orientation date and any parents/guardians attending the Parent/Guardian program based on session availability. **Don’t forget to also change your parents if they were going to attend Orientation on the same date you were attending because changing your session DOES NOT automatically change their session.  You have  to change their session manually.

Please follow the instructions below in the order in which they are listed. This will ensure your new session confirmations are emailed.

  • If applicable (Summer Orientation program only), a rescheduling fee of $30 or $125 will be applied. For specifics please refer to the First-Year Student Orientation Sign Up page or Transfer Student Sign Up page.
  • Note: If you decide to remove yourself from your confirmed session and then decide to go back into it, if there is availability, you will be responsible for paying the rescheduling fee.
  • If you are rescheduling your confirmed session as well as your Parent/Guardian(s)’ session(s):
    1) Go to the “Parent/Guardian Orientation Sign Up” section of your reservation form.
    2) Select a new session for your parent/guardians to attend. (Attendees of the Parent/Guardian Orientation session are not automatically rescheduled with their student). Make sure to remember to press the “Update” button.
    3) Visit the “Dates” section in your reservation.
    4) Select a new session. Then press the “Save & Continue” button.
    5) New session confirmations will be emailed to you and parent/guardian(s) attending Parent/Guardian Orientation.
    6) If applicable, please pay your rescheduling fee. Rescheduling fees must be paid within 48 hours of changing your session; otherwise you will be pulled out of the new session you selected and lose your spot in it.
  • If you are rescheduling your confirmed session, but NOT your Parent/Guardian(s)’ session(s):
    1) Visit the “Dates” section in your reservation.
    2) Select a new session. Then press the “Save & Continue” button.
    3) A new student session confirmation will be emailed to you. If you have any parents or guardians registered for Parent/Guardian Orientation they will also receive an email even though their session has not been changed.
    4) If applicable, please pay your rescheduling fee. Rescheduling fees must be paid within 48 hours of changing your session; otherwise you will be pulled out of the new session you selected.
I need to arrive the day before my Orientation session begins, where can I stay? OR I need to leave the day after my Orientation ends, where can I stay?
For students who are traveling to Orientation alone and need to arrive the day before their session  (pre-accommodations) or leave the day after their session (post-accommodations) we have made arrangements with our conference housing office to accommodate early arrivals or late departures.  You can indicate if you need a pre or post accommodation right on your online Orientation reservation form.  You can also pay for the extra accommodation online from your Orientation reservation form.

Pre-Orientation and Post-Orientation accommodations are available from May 27 to July 3, 2019 on campus for new students who are traveling to Orientation alone  Pre and Post Accommodations are at a separate cost.  These accommodations are not offered to parents and guardians.  

Student Pre and Post Accommodations between May 27 to July 3, 2019 ONLY

  • Cost $44.00 per night per person.  (Fee includes parking.) – 2019 Information.  Will be updated in April, 2020.
  • Rooms are in the South Campus suites
  • Reservations are made through your online Orientation Reservation Form
  • Note:  There are no amenities (EG:  TV, Radio, Alarm Clock, Hair Dryer, etc.) associated with these accommodations since they are in a residence hall.

Suggestions for Student Pre and Post Accommodations before May 27 or after July 3, 2019

  • Nathan Hale Inn (Hotel right on campus) – 2019 Information.  Will be updated in April, 2020.
  • Guest Room Rate $157.00 plus tax
  • Students staying at the Nathan Hale Inn can request a roommate in order to split the guest room rate.  Roommates are not guaranteed, however.

Code for Single Guest Room Request for Student if signing up at the Nathan Hale Inn website – ORIS

Code for Double Roommate Request for Student if signing up at the Nathan Hale Inn website – ORID

 

I’m receiving an error message (i.e. invalid response) when I try to visit the login page for the Orientation reservation system?
There are a variety of different reasons you could be receiving this response due to various personal computer settings. Here are some steps to investigate this issue.
  • NETID:  Make sure you are using your correct NetID and password. For password resets for your NetID, please visit Information Technology Services (ITS).
  • ELIGIBILITY:   In order to be eligible to sign up for Orientation through the portal, you must meet all of the following criteria: 1) Admitted to the Storrs campus 2) Paid the $300 enrollment deposit 3) Received an email invitation with instructions and the link to sign up for Orientation, (Mid-April for Fall Admits; Mid-November for Spring Admits).
  • BROWSER ISSUE:  Try logging into the reservation system using a different browser.
  • COMPUTER ISSUE:  Try logging into the reservation system using a different computer.
Suppose I choose the “Pay Later” option when I reserve my reservation date, will I still get that date?
Your Orientation session is confirmed when you pay for your session. If you choose to either send in a check, which takes time until it arrives at the Orientation Office, or pay at a later date, your selected session is still open to other students making reservations. If someone selects your unpaid session and pays for it you will lose that session. That means orientation session dates that are reserved but not paid for can be taken away by another student who pays for that session. If your spot was the last spot in the session and someone takes it, you will need to select another open Orientation session. That is how the Orientation online reservation system works.  So to insure that you get the session you want we suggest you pay for it by credit card when making the reservation.
I’m thinking about changing my major. How will this impact my time at Orientation?
If you are considering changing your major, it is recommended that you submit your request to the Admissions department before signing up for Orientation.  The reason for this is because not all schools and colleges meet every Orientation session.   Changing your major before you attend Orientation will ensure that you get the most out of your advising and class registration experience.
  ** A request to change your major should be submitted at least 3 weeks prior to your Orientation session because majors cannot be changed at Orientation.  Your request to change your major will go to the Admissions Department and it will be the Admissions Department that determines if your major change request is possible.
  • TO SUBMIT A MAJOR CHANGE REQUEST:  Access your Admissions Applicant Portal.  Please note that this is a “request” to change your major.  The Admissions Department will send an email notifying you on the decision they make.  Please allow some time until you receive their email.
What are the rules and policies for students attending Orientation?
All Orientation programs follow the rules and policies set by the University of Connecticut’s Responsibilities of Community Life: The Student Code. Students are expected to stay with their Orientation groups at all times. Students who consume drugs or alcohol while attending Orientation will be reported to University officials and/or the UConn Police Department. Those students who create a disturbance or break the law while at Orientation will be dismissed from the program and referred to the Office of Community Standards or the UConn Police for further action.    This can possibly impact the student’s admission to the University and it will impact their discipline record.
Do I have to take any placement tests?
There are two placement tests that some new students may need to take based on their academic major: The Math Placement Test (MPE) and the Chemistry Placement Test (CPE).   All new students need to review the Course Placement website at least twelve business days before their scheduled Orientation session to learn more about UConn’s placement process.  If a student needs to take the Math Placement Exam (MPE) based on their major (as specified on the Course Placement website) and does not take it prior to Orientation, the student will not be able to register for PreCalculus, Calculus 1 or Calculus 2 at Orientation.  (That is, if the student’s major requires any of these Math courses during the first semester.)  Please read the Math Placement Exam (MPE) website to see if your major requires that you take it.  If a student needs to take the Chemistry Placement Exam based on their major (as specificed on the Course Placement Website) and does not take it prior to Orientation, the student will not be able to register for General Chemistry or Honors General Chemistry. There is absolutely no time to take the MPE or CPE during the Orientation program. If your major is on the list of majors on the Math Placement Exam (MPE)  or Chemistry Placement Exam (CPE) webpage you need to take the assessment before your Orientation program.
Will my AP or previous college/university coursework count toward my UConn degree?
AP and Transfer Guidelines are available on the Transfer Admissions website. If you have completed college course work, make sure to have an official transcript, reflecting courses completed and grades earned, sent directly from your college to the Undergraduate Admissions Office.
As a Transfer student when may I review my transfer credit evaluation?
Transfer credit evaluations will be posted on a rolling basis in the Student Administration System for new transfer students before their scheduled orientation session.
Can my parents help me register for classes?
Parents cannot attend advising or class registration sessions with their students during Orientation. In fact, parents/guardians do not attend any part of the First-Year Student or Transfer Student Orientation programs with the exception of the opening meeting (Summer Orientation only).  The university has qualified professional academic advisors and faculty who work with new students to create their first semester class schedule.   Students will meet with professional academic advisors or faculty when they sign up for classes during Orientation.  Parents will not be present even if they are attending the Parent Orientation program (Summer Orientation program only).  The Parent Orientation program is a totally separate Orientation program from the First-Year Student or Transfer Student Orientation programs.   Once students leave with their Orientation groups in the morning of their program, parents will not meet up with them again until the First-Year Student or Transfer Student Orientation programs end.  There is no Parent/Guardian Orientation program offered during the December/January Orientation or the International Orientation programs.
Will I receive my UConn ID at Orientation?
New students will receive their UConn ID at Orientation ONLY if they upload a photo before their Orientation session.   We recommend students upload a photo at least 24-48 hours or even earlier before their scheduled Orientation session just in case the photo is not accepted by the UConn ID Office.   For photo guidelines and upload instructions visit How to Upload Your Photo for Your UConn Husky One Card (PDF). The photo you upload must have been recently taken and must only have the student in it. Students who upload their photo in advance of their scheduled Orientation session will receive their UConn  ID at Orientation  Students who DO NOT upload a photo before their Orientation session WILL NOT receive their UConn ID at Orientation.  The appreciated late deadline for uploading a photo is 24 hours before your scheduled Orientation session.  Uploading a photo earlier than that time is highly recommended in the event your initial photo is not accepted and you need to upload it again.  As stated students who do not upload a photo WILL NOT receive their UConn ID card at Orientation. That means the student will need to come back to campus at another time to get their UConn ID.
Why Can’t I Access My UConn Email?
A new student’s UConn email account is not created until matriculation occurs which is in Mid-May for students starting classes in the fall and Mid-December for students starting classes in January.  Until your UConn email account is created all email will be sent to your personal email address which is the one you put on your admissions application.
What should I bring with me to Orientation? What items are not allowed?
Please visit the What to Bring page for details.
Can I bring my family or friends to Orientation with me?
Students attending Orientation will be involved in events throughout their 2-day or 1-day session and will not be available to see or meet up with their family or friends while on campus.

PARENT/GUARDIAN ORIENTATION PROGRAM FOR FALL ADMITS:  There is a special Orientation program for the parents and guardians of incoming First-Year Students and Transfer students who attend Orientation between the Mid-May through Mid-July Orientation period.  These programs have content that is directed toward adults only. Please make child care arrangements, if necessary because the format and content of the Parent/Guardian Orientation program is not appropriate for children.

Parent /Guardian Orientation is not offered during the December & January Orientation period and during the International and final Orientation period that occurs the week before classes begin in late August.   Parents of students who enter the university in December/January, in addition to those whose students attend the Orientation programs in late August can attend the Mid-May through Mid-July Parent Orientation program if they wish.  Please contact the Orientation Office to do this at orientation.storrs@uconn.edu or 860-486-4866 Monday through Friday from 8:00 a.m. to 5:00 p.m.

What should I do if my parent/guardian(s) or I need special accommodations for dietary needs, medical or food allergies, or disability during Orientation?
Please specify the accommodations that you need on the reservation form when you sign up for Orientation. You may also call the Office of Orientation Services at (860) 486-4866 to discuss your needs. Please note: We do not provide wheelchairs for students or parents.
Can my friend and I register for the same Orientation session so we can carpool together?
Since sessions fill on a first-received, first-reserved basis, students should try to register online one after the other. There are no guarantees that students can be placed in the same session because our online reservation system does not hold spaces open for students who want to attend together. Please remember that students must attend an Orientation session when their school/college meets because that is when advisors from their school/college will be present to help them select a schedule of classes. The “Sign-Up” page on this website gives the dates that different schools and colleges meet during First-Year Student, Transfer Student and International Orientation.
Can I request a roommate for my two-day First-Year Student Orientation session that occurs between Mid-May through Mid-July?
NO. The Office of Orientation Services does not take roommate requests for the Orientation overnight program.
Do I have to spend the night at my Orientation session that occurs between Mid-May through Mid-July?
No, First-Year Students who wish to go home after the evening program ends at 9:00 p.m. on Day 1 may do so, but need to return by 6:45 a.m. on the second day to meet up with their Orientation group because all groups get an early start on the second day of the two-day Mid-May through Mid-July First-Year Student Orientation program.  ** There is no Orientation charge adjustment for students who do not stay in the residence hall.

Since the Orientation Office does room assignments in advance of each session’s arrival, students will need to email the Office of Orientation Services orientation.storrs@uconn.edu at least 5 business days before their session informing the office that they do not wish to stay overnight and will adhere to the terms above, (Leave at 9:00 p.m. on Day 1 and return by 6:45 a.m. the next day to catch up with their group). This email needs to be sent at least 5 business days before a student’s confirmed Orientation session, so that Orientation Services can make the appropriate accommodations and notifications. Please include your NetID.

My parent/guardian(s) cannot attend the same Orientation session as me, but would still like to attend Parent/Guardian Orientation. Is that possible?
Yes! In the Parent/Guardian Sign Up section of your reservation you may select the date that works best for your parent/guardian. You may also call the Office of Orientation Services to discuss your needs.  (The Parent/Guardian Orientation program is only available during the Mid-May through Mid-July Orientation period.)
My parent/guardian(s) are not sure they can attend Orientation with me, can they decide to attend after I’m confirmed for an Orientation session?
Yes, parents/guardians can attend an Orientation session held on the same or different date than that of their student; however, Parent/Guardian Orientation sessions are subject to availability, as reservations are accepted on a first-received, first-reserved basis.  Students can indicate a different Orientation session for their parents when they complete the online student Orientation reservation form.  Students can also add a parent or two to their Orientation reservation form after the student is confirmed for an Orientation session.  **The Parent/Guardian Orientation program is only available during the Mid-May through Mid-July Orientation period.
What if I sign up for Orientation and don’t show up?
The Orientation charge is non-refundable even if you do not show up because resources have been committed in advance of your attendance. The cost to reschedule a First-Year Student Orientation session is $125. The cost to reschedule a transfer Orientation session is $30. Rescheduling fees apply to First-Year Student, Transfer Student, and International Student Orientation taking place from May to August only.
OVERSIZED VEHICLES: Can I park in the North or South Garage with an oversized motor vehicle?
No you cannot park in either garage with an oversized motor vehicle. The maximum clearance height of the North Garage is 8’2″ and the South Garage is 8 feet. Oversized vehicles at UConn are defined as vehicles that exceed any of the following size limits: Height exceeds 8 feet; Length exceeds 16 feet; Width exceeds 8 feet. These size vehicles cannot get into either the North or South Garages.  It is recommended that you do not bring an oversized vehicle to Orientation.  If you must bring an oversized vehicle to campus please complete the “Oversize Vehicle Parking Request Form” to park your vehicle on campus.  You can also stop by the Department of Parking Services to complete the form and be directed on where to park your vehicle on campus before the start of the Orientation program.  If you stop at Parking Services you most likely will be late for the start of the Orientation program.  We recommend to complete the form online to expedite matters.   The Department of Parking Services opens at 8:00 a.m. Monday through Friday.  They are located in the Warehouse building which is behind the UConn Police Department.  The address is 3 Discovery Drive, Storrs, Connecticut 06269-6199.
Orientation and Students Observing Ramadan
Meal accommodations can be made for students who are observing Ramadan if it coincides with their Orientation session.  Students observing Ramadan need to note this in the Accommodations section of their online Orientation reservation form.
What is the address that I can send my payment to because I want to pay by check?
Payments for Orientation should be sent to the following address.

Office of Orientation Services

University of Connecticut

233 Glenbrook Road, Unit 4239

Room 17, Wilbur Cross Building

Storrs, CT  06269-4239

**ALWAYS put the student’s NetID on any payment that is sent to the University.  The NetID is a student’s unique identifier since the university has thousands of students, with some having the same exact names.